Support
Common Questions
Sveiki atvykę į mūsų DUK (dažniausiai užduodamų klausimų) puslapį! Čia rasite atsakymus į dažniausiai užduodamus klausimus apie mūsų papuošalus – nuo gaminių detalių ir pristatymo iki priežiūros patarimų. Nerandate, ko ieškote? Susisiekite info@amberell.lt
Taip, mes siunčiame į daugelį šalių. Pristatymo kaina priklauso nuo pasirinkto pristatymo būdo. Daugiau informacijos rasite skiltyje „Pristatymas”.
No, currently our jewelry is only available online, with the option for exchanges or returns. For more information about our return or exchange policies, please visit the "Terms and Conditions" section.
Our jewelry is carefully packaged in original Amberell boxes and is gift-ready.
Your order will be shipped within 1-2 business days. The delivery time depends on the shipping method you choose. For more information, please refer to the "Shipping" section.
We accept returns within 30 days of purchase, provided the item is in its original condition. You can find the detailed return policy in the "Terms and Conditions" section.
Amber
Avoid contact with chemicals, high heat, impacts, and rough surfaces. Clean with a soft cloth and store separately to prevent scratching.
Pearls
Avoid prolonged contact with water and chemicals. Store separately from other jewelry to prevent scratches.
Stones
Avoid impacts and scratches, store separately from other jewelry. Keep away from chemicals and clean with a soft cloth.
Yes, we make our jewelry using only 100% natural pearls, amber, and stones. We do not use synthetic materials or substitutes.
Pearls are natural gemstones that form in mollusks when a foreign object, such as a grain of sand or a parasite, enters the mollusk's shell. The mollusk produces a substance called nacre (layers of calcium carbonate) to protect itself. Over time, these layers accumulate and form the pearl.
Amber is fossilized tree resin that has formed and hardened over millions of years. It is known for its warm hues and unique patterns, making each piece one of a kind. Baltic amber is distinguished by its high content of succinic acid, which is considered beneficial and has a unique heat-retaining property.
More questions
Mūsų komanda pasiruošusi Jums padėti.
